Last Updated: September 2026

At POTATO WORLD, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

When you use our website, we may collect information such as:

• Name
• Phone number
• Email address
• Delivery or billing address
• Order details
• Payment-related information
• Messages or enquiries you send to us
• Website usage information, such as browser and device information

We only collect information that is reasonably necessary to provide our services and improve your experience.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Respond to your questions and enquiries
• Provide customer support
• Send order confirmations and updates
• Improve our food, website, and services
• Send promotional offers when permitted and where you have provided the appropriate consent
• Prevent fraud, misuse, or unauthorized activity
• Meet applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

POTATO WORLD does not intentionally store your complete debit card, credit card, UPI credentials, or banking passwords on our servers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Improve website performance

You may be able to control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

• Delivery partners
• Payment providers
• Website hosting providers
• Technology and analytics providers
• Customer-support services

We may also disclose information when required by applicable law or to protect the rights, safety, and security of POTATO WORLD, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Raise a complaint or privacy-related concern

Requests can be made using the contact details provided below.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization or consent where required by law.

If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other services.

POTATO WORLD is not responsible for the privacy practices of these third parties. We recommend reviewing their respective privacy policies before providing personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, resolving disputes, maintaining business records, and complying with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.